RETURNS
We accept returns on products, including used items, for up to 60 days. We want you to feel extra confident when making a purchase with us, and we also offer this policy because of the trust we have in our products. We’re convinced you’ll be satisfied!
If that should not be the case, please note that when returning a product, you assume the risk (if something goes missing or similar). We recommend that you send the package in its original packaging.
You can start a return via your account with us. To access your account, click on “inloggning” (login) at www.notte.se.
Refunds for received and approved returns are processed within 30 days. For invalid returns, we will contact you via email.
Refunds
Once we have received your return, you will automatically receive the refund to your original payment method within 10 business days. Please note that it may take time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at support@notte.se.
We reserve the right to refuse service to customers who misuse this policy.